Question 1

How long does it take to complete an order?

Accepted Answer

Typically, it takes 10–15 days depending on the design. We confirm the exact timeline with you before starting.

Question 2

Can I request a custom design?

Accepted Answer

Yes, we specialize in fully customized pieces tailored to your style and space.

Question 3

Is the price inclusive of delivery and installation?

Accepted Answer

Installation is included. Delivery fees depend on your location and will be confirmed before order approval.

Question 4

What materials do you use?

Accepted Answer

We use high-quality natural wood with premium finishes to ensure durability and a refined look.

Question 5

Do your products come with a warranty?

Accepted Answer

Yes, all our products include a warranty covering manufacturing defects.

Question 6

What payment methods are available?

Accepted Answer

You can pay cash on delivery, or pay online through our payment gateway and get a 5% discount on your order total.

Question 7

Can I return, cancel or change my order?

Accepted Answer

You can cancel or change a furniture order (type, colour or dimensions) within 7 days of ordering, with a full refund if you cancel. After that, furniture can only be returned for manufacturing defects. Other products can be returned within 14 days in their original condition, and any product with a manufacturing defect within 30 days. See our Return & Refund Policy for the full conditions.