Question 1

How long does it take to complete an order?

Accepted Answer

Typically, it takes 10–15 days depending on the design. We confirm the exact timeline with you before starting.

Question 2

Can I request a custom design?

Accepted Answer

Yes, we specialize in fully customized pieces tailored to your style and space.

Question 3

Is the price inclusive of delivery and installation?

Accepted Answer

Installation is included. Delivery fees depend on your location and will be confirmed before order approval.

Question 4

What materials do you use?

Accepted Answer

We use high-quality natural wood with premium finishes to ensure durability and a refined look.

Question 5

Do your products come with a warranty?

Accepted Answer

Yes, all our products include a warranty covering manufacturing defects.

Question 6

What payment methods are available?

Accepted Answer

We accept cash and bank transfers. A deposit is required to confirm your order, and the remaining balance is paid upon delivery.

Question 7

Can I return or modify my order?

Accepted Answer

Since most items are custom-made, modifications are allowed before production starts. Returns are only accepted in case of product defects.